How does the guaranteed dating process work?

Users choose a partner, choose a dating package, and send a request and introduction gift. Viet Dating coordinates, confirms and supports throughout the process.

What if the partner does not show up?

Contact the support channel to have the incident verified and receive a gift return or refund according to the service policy.

Is my personal information made public?

Sensitive information such as phone numbers, addresses and payment data is never shown on public profiles.

verified_user Safety & Security

Your safety is our
top priority

At VietDating, we build a dating environment that is transparent, trustworthy and absolutely safe — where every experience is protected and strictly monitored.

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1. Dating guide

Dating on VietDating is simple, safe and guaranteed:

1 Choose the "Partner" you like best.
2 Choose a "Dating program" on the "Partner profile".
3 Fill in the meeting place, date and time and your details.
4 Send an "Introduction gift" to the partner.
5 VietDating notifies the partner and will get back to you within 30 minutes.
6 If the partner accepts the date, meet them at the meeting place. If the partner declines or does not show up, contact the hotline, a support channel or report the partner to receive a refund within 24 hours.

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2. Multi-layer identity verification

Every partner on VietDating must pass a strict verification process before appearing on the platform:

✓ ID card/Passport verification: Genuine identity documents are manually checked by our in-house review team.
✓ Live interview: 100% of partners are interviewed by video call to assess authenticity and professionalism.
✓ Social media verification: Information is cross-checked across social platforms to ensure profiles are consistent.
✓ Periodic review: The "Verified" badge is renewed every 6 months after re-verification.

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3. Personal data protection

We are committed to protecting your data to international standards:

🔒 SSL/TLS encryption: All transmitted data is protected with 256-bit encryption, equivalent to banking standards.
🔒 Anonymous information: Phone numbers, real addresses and sensitive information are NEVER shared with third parties.
🔒 Secure transactions: All payments are processed through payment gateways licensed by the State Bank of Vietnam.
🔒 Right to erasure: You may request the deletion of all your personal data from our system at any time.

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4. Support throughout your date

You are never alone throughout your experience at VietDating:

★ 24/7 Concierge: Our support team is always online to step in should any unwanted situation arise.
★ Regular check-ins: The system automatically sends safety confirmation messages during and after the date.
★ Partner venues: All venues are vetted by VietDating, are official partners and have our staff on site.
★ Support hotline: Our hotline is staffed 24/7 and connects you directly to the emergency support team for prompt intervention.

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5. Community rules & enforcement

VietDating has a zero-tolerance policy towards inappropriate behaviour:

⚡ Immediate termination: Any partner who behaves inappropriately has their contract terminated and is permanently banned.
⚡ 100% refund: In the event of an incident, customers receive a full, unconditional refund.
⚡ Rating system: Every date includes two-way reviews to maintain service quality.

💚 VietDating's commitment

If you do not receive your date, or the date does not match what was agreed, you may end it without giving any reason and receive a full refund.

Questions about safety? We are always ready to listen.

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